Privacy Policy for Meridian + Myrrh Acupuncture and Wellness

Meridian + Myrrh Acupuncture and Wellness, PLLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us. By using our services, you consent to the practices described in this Policy.

  We may collect the following types of information:

• Personal Information You Provide:
  • Name, email address, phone number, mailing/billing address.
  • Health-related information you choose to share for scheduling, consultations, or treatment.
  • Insurance details for verification of benefits or reimbursement purposes.
• Communications:
  • Information you provide when contacting us by email, phone, forms, or scheduling platforms.
  • Content of any messages, attachments, or feedback you submit.
• Payment Information:
  • Billing details when purchasing services or products. (Note: we do not store full       credit card details - payments are processed securely by third-party providers such as JaneApp or Square.)
• Automatically Collected Information (Website Use):
  • IP address, browser type, device information, and usage patterns.
  • Cookies or tracking tools (if enabled on your website host).

 We use the information collected to:

• Provide acupuncture and wellness services.
• Schedule appointments and manage patient care.
• Verify insurance benefits and create superbills upon request.
• Communicate with you regarding appointments, services, and updates.
• Process payments and send receipts.
• Improve our website, services, and patient experience.
• Comply with legal, ethical, and regulatory obligations (including HIPAA where applicable).

We do not sell your personal information. We may share limited information only in the following circumstances:

• With  Service Providers: For scheduling, billing, and payment processing (e.g., JaneApp, Square).
• For Insurance Purposes: When you request verification of benefits or a superbill for reimbursement.
• As required by Law: If disclosure is necessary to comply with legal or regulatory obligations.
• With Your Consent: If you request that we share your information with another provider or practitioner.

If you become a patient of Meridian + Myrrh Acupuncture and Wellness, PLLC, your Protected Health Information (PHI) will also be governed by federal HIPAA regulations. A separate Notice of Privacy Practices (NPP) explaining your HIPAA rights will be provided at your first appointment.

You may:

• Request access to, correction of, or deletion of your personal information.
• Opt out of receiving non-essential emails (such as newsletters).
• Adjust browser settings to manage cookies or tracking preferences.

We retain your information only as long as necessary to provide services and comply with legal requirements. We implement reasonable safeguards to protect your data; however, no system is completely secure, and we cannot guarantee absolute security or deletion of your personal information.

Our website and services are not directed to children under age 13 without parental or guardian consent. For pediatric patients, we collect information only with the involvement of a parent or legal guardian as part of providing medical care. We do not knowingly collect or use personal information from children without such consent. 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Ready to schedule an appointment? Have a question about our services? Contact us today and we'll be happy to help.

If you have questions about this Privacy Policy, please contact us:

Meridian + Myrrh Acupuncture and Wellness, PLLC
Email: kara@meridianandmyrrh.com
Phone: 320-420-5040
https://meridianandmyrrh.com/